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the acastofthousands blogspot

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Monday, January 12, 2004

OH GOD! It's worse than I thought!


I'm learning how to be 'compliant' with Oftel, an independant regulatory body that monitors my calls and "ALL OPERATIONS".


Deep shit huh? Well, no, look: it's all very simple:
http://business.intra.bt.com/comply/images/mr0062.gif
We have to let people know, in the best and most compliant way possible, which way, is the best way to go.

Oh god, is this shit actually believable to people in the real world?


http://business.intra.bt.com/comply/images/mr0032.gif - EVEN BETTER!


I don't care if I never ever read the line:

After you have completed this module, you will be able to:


ever again.

Today I've been wandering round my local town of Middlesbrough. I'm bombarded by the humiliating feeling that I have absolutely nothing to relate to all the people around me, no smac, no addidas tracksuit bottoms and I feel I can safely inform everyone that I certainly don't posses a burberry scarf. WHAT, then, am I doing here? Well, I'm on my lunch break, waiting to return to my -incredibly fulfilling- job at a BT call centre.


OH! On that note, I'd better hop it, I've got to get back to work. It's going to be a 'fun and informative self-teach exercise' this time, which should be a refreshing break from taking endless customer queries and complaints...


ONE WORD: PERSECUTED


Just before I do though, check acastofthousands for all the photos I took, doing the 'photo every 100 steps game'. Even though I cheated and missed a couple, blame my girlfriend for that...


PEESCH!

Hullo, dis ma first blog. Intellectual, no?

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